Cost & Coverage

Effective January 1, 2026

We do not offer direct billing to MSP supplementary benefits.

Acupuncture: Our acupuncturist is accepting ICBC clients however cannot offer direct billing to ICBC at this time.**

Massage Therapy: Our RMTs and intern graduates do not bill ICBC and do not bill MSP.

Cost & Coverage

Current Rates

RMT

  • 45 min - $115 - (109.52+5.48/GST)
  • 60 min - $140 - (133.33+6.67/GST)
  • 75 min - $175 - (166.67+8.33/GST)
  • 90 min - $210 - (200+10.00/GST)

RMT - MLD

  • 60 min - $157.50 - (150+7.50/GST)

MLD is currently offered by Sylvie Lestideau, RMT (Vodder Levels 1, 2 & 3 + Active reCertification) and is not billed under regular RMT rates. This treatment is a recognized benefit covered by most extended healthcare plans.

Note: All fees and tax (if applicable) included in rates.

NEW RATES AS OF JANUARY 1, 2027 (RMT only)

RMT

  • 45 min - $120.75 - (115+5.75/GST)
  • 60 min - $147.00 - (140+7.00/GST)
  • 75 min - $178.50 - (170+8.50/GST)
  • 90 min - $215.25 - (205+10.25/GST)

R.Ac:

Acupuncture - Chinese Medicine

Acupuncturist - Jenna Knight, R.Ac.

IMPORTANT: Jenna is accepting ICBC approved claims and ICBC rates will be honoured however patients must seek reimbursement directly from ICBC through their adjuster at this time.

Note: If you are new to seeing Jenna, please select and book an initial appointment for your first visit.

  • Acupuncture Initial 60 min - $140
  • Followup Acupuncture $115
  • Acupressure TuiNa Therapy 45 min - $125
  • Followup TuiNa $100

GST Exempt

Intern Massage (Non-Registered):

Please note:

Not billable to Extended Health Care Plans, WCB, ICBC, DVA, RCMP.

Not available to book if you have a current or pending injury claim.

  • 45 min - $60
  • 60 min - $75
  • 60 min - $65 *senior’s rate (must be 65+)
  • 60 min - $55 *student’s rate (must be enrolled)

GST exempt

Payment Options:

Debit, Cheque, Cash and E-transfer. RMTs accept credit cards with Square and Jane Payments. Most RMTS offer direct billing for RCMP and DVA members. Please contact us to confirm prior to booking via email ladnerrmt@gmail.com. Direct billing to Pacific Blue Cross and Green Shield Canada is offered by some RMTs at this clinic. Please see profiles for billing options with each independent Registered Massage Therapist. 

We as a clinic understand current climate and will continue to make every effort to keep our treatment valuable and cost effective while offering the highest quality earth friendly products and services available to the public.  If you have any billing/invoicing questions please ensure these are answered before your treatment begins.  Your healthcare is our greatest concern.  

Gift Certificates 

Available through our website or in person

Coverage

RMTs are regulated healthcare professionals in B.C. and the majority of extended health care plans cover Registered Massage Therapy appointments.  Each plan provider will have different rules and coverage allowances so you will have to inquire about those details.  There is no MD referral requirement to see a Registered Massage Therapist ~ however, your extended health care plan or policy may require a referral before reimbursing the treatments.  Try to contact your Human Resources Officer at work for information or your insurance policy provider directly for essentials of your coverage.  Registered Massage Therapy in BC is a Regulated Health Profession.

Summary:  To see a Registered Massage Therapist (RMT) in BC you are not required to obtain a referral from a Doctor or any other medical professional. Some insurance companies will require a Medical Doctor's referral for massage therapy treatment reimbursement. Please check with your provider.

Patients eligible for MSP coverage ~ Premium Assistance 

Please note that this includes any combination of treatments (10) from an RMT or other supplementary health benefit ~ chiropractic, physiotherapy, acupuncture, naturopathy and non-surgical podiatry.  Patients with MSP coverage are still required to pay the entire private rate of any appointment booked.  Note:  An online application will be made for the patient's MSP coverage (reimbursement will come in the patient's name in the form of a cheque from the BC MSP program and not in the RMT's name) and may take several weeks for payment processing.  Reimbursement of $23.00 per visit will be sent directly from MSP ~ Province of British Columbia, to the patient if eligible either to their home directly or to the clinic for retrieval.  For more information on MSP Coverage please visit their webpage here.

RCMP

All therapists at this clinic are registered providers with the Medavie PBC RCMP health plan and are able to bill the RCMP benefits directly.  A doctor’s referral is required.  Additionally, each officer will be required to fill out and sign an RCMP treatment form for direct billing. 

For questions:  Pacific Blue Cross ~ 1.888.261.4033 (Vancouver area ~ 604.419.2795).

RCMP News:

Effective January 1st, 2014, RCMP members have $4800 to spend in total, per calendar year, for all of their supplementary health benefits including chiropractic, physiotherapy, massage therapy and acupuncture. This value does not include GST which can be billed in addition using the same code 0GST. The billing code remains the same for Massage Therapy services (249432) when billing Pacific Blue Cross directly. However, the additional visit code (249435) is no longer in effect.

RMTs are no longer limited to half hour treatments and members may book appointments as needed with standard rates applicable. For auditing purposes it’s a good idea to include the length of massage when billing.

DVA (Department of Veterans Affairs)

Call DVA at 1-866-811-6060 ext. 4 to determine whether Veteran is an A or B patient. Ask the VA officer for a patient authorization letter which will outline the conditions of the claim and the maximum annual amount specifically for that patient.  A doctor's referral is required.

DVA News:

The Veterans Affairs Canada (VAC) has made changes their benefits. Effective January 15th, 2015, the benefit code (249432) will change from $800/CY to 15 one-hour sessions per calendar year.    (DVA pays up to 120.00 per treatment not including tax.)

For more information on this notice click here.

ICBC

All Ladner Massage Therapy therapists do accept ICBC-related claims.  Please be aware that patients are expected to pay for their treatment at the time of each visit. We currently do not bill ICBC directly.  It is the responsiblility of each post-MVA patient to submit receipts to ICBC for reimbursement.  ICBC may or may not reimburse the full amount ~ please discuss this with your adjuster. 

Cancellations

If you have to change or cancel your appointment we require a minimum of 24 hours notice.  If you are unable to provide adequate notice, the full fee may be charged for your appointment.  We understand that unexpected situations and emergencies may occur.  Each case will be given thorough consideration by your Independent Associate Therapist.  If we are able to fill your late cancellation there will be no charge. Repeat late cancellations and no shows are a deep concern for us.  Cancelling within our standard 24 hour policy will help others benefit from treatment and help you avoid late cancellation fees. 

Please Email (ladnerrmt@gmail.com) and Phone (604-940-1774) the clinic if you need to cancel your appointment.  

Cold and Flu Season (Covid-19) ~

If you are unwell or running a fever, please call the office to cancel your appointment. Do not come to the office. This will keep you safe and not expose others to potential illness as well. We will be happy to reschedule your appointment for another time.  

Patients who develop even mild illness or symptoms must cancel booked appointments, even without notice. 

There will be no cancellation fee incurred due to the illness.  Your health and the health of others is our number one concern.